ExamPrep.ai

From Friction to Flow: Redesigning the CPA Study Experience

CPA PREP.

How I helped CPA students study smarter by simplifying a broken experience

UX Design project aimed at improving the CPA exam preparation experience through a user-centric web application. The project focused on enhancing study flow with a full UI redesign supported by user research, persona development, and prototyping, ultimately delivering a platform that increased retention and engagement.

  • Project: Redesigning Exam Prep: Research-Driven, User-Focused, Launch-Ready
  • Role: UX Designer
  • Duration: 3 Months
  • Status: Shipped — 40% reduction in navigation friction, 35% increase in user retention
  • Tools: Figma, Notion, FlowMapp, Adobe Creative Suite

THE FIX.

CPA students were getting lost in a cluttered, confusing study platform. They couldn't track their progress, practice and review were disconnected, and the experience fell apart on mobile. I led a full redesign from user research through shipped product, simplifying navigation, unifying the study flow, and making the platform work for how students actually study.

UNDERSTANDING THE LEARNERS.

PROBLEM

SOLUTION

  • The legacy architecture suffered from high cognitive friction and cluttered information density, impeding student focus during high-stakes sessions.
  • Students struggled with navigating large amounts of information, often losing track of progress or forgetting weaker areas.
  • Accessibility and usability issues limited effectiveness, especially for students balancing busy schedules or studying on-the-go.
  • The system lacked adaptive state logic, forcing every learner into a linear path regardless of individual performance data.
  • Many platforms didn’t integrate practice and review seamlessly, creating friction between learning, testing, and reinforcing material.
  • Redesigned the study experience with a clean, intuitive UI that reduced clutter and improved focus.
  • Built clear navigation and progress tracking, so learners could easily monitor strengths, weaknesses, and overall readiness.
  • Implemented Heuristic Interaction Mapping to adapt study flows based on real-time learner performance.
  • Consolidated practice and review into a Unified System State, reducing redundant navigation by 40%.
  • Prioritized accessibility and mobile usability, ensuring students could study anytime, anywhere, with a consistent and user-friendly experience.

Behavioral Archetypes

Identifying the specific interaction requirements and logic-states needed for diverse learner profiles.

SKETCHES.

Sketch out Ideas

RENDERS.

TESTIMONIALS.

IMPACT.

The redesign increased user retention by 35% and reduced navigation redundancy by 40%. Students could finally track their progress clearly, move between practice and review without friction, and study effectively on any device. The platform shipped with a scalable design system ready for future feature growth.